Privacy Policy

Introduction to GDPR Compliance

Zak Affiliate is fully committed to compliance with data protection regulations, including the General Data Protection Regulation (GDPR) as outlined in Articles 13 and 14. We handle your personal data with utmost care and transparency, ensuring that all processing activities align with the applicable legal requirements.

Our approach to data protection is centered on providing you with full control over your information. The specific types of personal data we process vary depending on how you interact with our affiliate marketing platform. We use your personal data to deliver our online services according to your preferences, fulfill your requests, and manage our administrative responsibilities. All data handling operations comply with relevant data protection legislation.

Zak Affiliate is designed for adult users who are 18 years or older. We do not knowingly collect information from individuals under 18, nor do we permit minors to access or use our application.

Our Business Practices

We believe in transparency regarding our business model and revenue generation. Zak Affiliate generates revenue solely through subscription fees for our affiliate marketing platform. We do not sell your personal data, contact information, or any other details to third parties under any circumstances.

This Policy covers our responsibilities as a data controller within the meaning of the GDPR. Zak Affiliate provides an online solution that enables merchants to build, manage, and optimize affiliate programs on e-commerce platforms (the "Service"). During the provision of Services, we collect and process certain personal data from merchants, their employees, affiliates, and website visitors.

What Data We Collect

1. Data Collected from Merchants

When you install our app, we automatically access specific information from your Shopify account to provide our services:

• Contact Information: Full name, email address, phone number, company name, and title
• Account Identifiers: Store URL, password (encrypted), and access credentials
• Transaction Information: Billing details, shipping addresses, transaction descriptions, order numbers, dates, times, purchase locations, services acquired, and sale amounts
• Communication History: Records of our interactions through various channels including app, website, or email
• Usage Data: Information about how you use our platform, including feature usage and preferences

2. Data Collected from Affiliates and Customers

Depending on the features you enable in our app, we may collect the following information about your affiliates and customers:

• First and last name
• Email address
• Phone number
• Company name (for business affiliates)
• Postal address, city, zip code, state, and country
• Payment details (such as PayPal email)
• Customer ID and order ID
• Affiliate profile information (including audience demographics and marketing preferences)
• Performance metrics (clicks, conversions, commission amounts)

3. Information Collected from Website Visitors

When you visit zakaffiliate.com or related service websites, we collect:

• Device information (web browser, operating system)
• IP address and time zone
• Cookies and tracking data
• Pages visited and interaction patterns
• Referral sources

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract Performance: Processing necessary for the performance of our contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring network security
• Consent: Processing based on your specific consent, particularly for marketing communications and cookie usage
• Legal Obligation: Processing necessary to comply with our legal obligations

For processing conducted on the basis of legitimate interests, we carefully balance our interests against your privacy rights. Where we process data based on your consent, you have the right to withdraw that consent at any time.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request confirmation of whether we process your personal data and receive a copy of that data
• Right to Rectification: You can request correction of inaccurate personal data or completion of incomplete data
• Right to Erasure: You can request deletion of your personal data in specific circumstances
• Right to Restriction of Processing: You can request that we limit how we use your data in certain scenarios
• Right to Data Portability: You can request a copy of your data in a machine-readable format and have it transferred to another provider
• Right to Object: You can object to our processing of your data based on our legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority if you believe we've violated your privacy rights

To exercise these rights, please contact us at privacy@zakaffiliate.com. We will respond to your request within 30 days.

Data Sharing Practices

We share your personal data with carefully selected third parties to assist in our business operations and deliver our services. These include:

• Service Providers: We use analytics providers, email delivery services, customer support platforms, and hosting services to operate our platform
• Payment Processors: To facilitate secure commission payments to affiliates
• Shopify: As our platform integrates with Shopify, certain data is exchanged between our systems

We may also share your information in the following circumstances:

• To comply with legal obligations, court orders, or valid legal processes
• To protect our rights, property, or safety, or that of our users or others
• In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data
• With your explicit consent for specific purposes

We ensure that all third parties with whom we share data maintain appropriate security measures and respect your privacy rights in compliance with applicable data protection laws.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of your subscription to our services
• To comply with legal and regulatory obligations
• To resolve disputes and enforce our agreements

When determining appropriate retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Once your data is no longer needed, we will securely delete or anonymize it so that it can no longer be associated with you.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Staff training on data protection and security practices
• Incident response procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously review and enhance our security practices to maintain the highest level of protection for your data.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. These technologies allow us to recognize your device and collect information about how you interact with our site.

The types of cookies we use include:

• Essential Cookies: Required for core site functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activities across websites to deliver personalized advertising (with your consent)

You can control cookies through your browser settings or our cookie consent mechanism. Please note that disabling certain cookies may impact the functionality of our website.

International Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA. When transferring data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Binding Corporate Rules for transfers within a corporate group

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice within our application

We encourage you to review this Privacy Policy regularly to stay informed about our data practices. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

Zak Affiliate welcomes your questions and comments about this Privacy Policy and our data practices. You can reach us at:

Email: privacy@zakaffiliate.com
Address: 885 6th Ave, New York, NY, 10001, US
Phone: +44 7762334778

If you are located in the European Union and believe we are not adequately addressing your data protection concerns, you have the right to lodge a complaint with your local data protection authority.